to provide exceptional customer service
Allows agents to respond to customer inquiries and requests quickly, providing the customer with an immediate response, also track customer conversations, making it easier to follow up on inquiries and requests.
91,436+
Businesses
6
Data Centers
99.5%
Global Uptime
50
Apps Just $14.99
Allows customer support personnel to quickly identify issues and direct customers to resources. This saves time by avoiding phone transfers and routing. A consumer can rapidly find the solution to their problem via an automated system's FAQs.
Limitless Possibilities. What will you do for your business?
Keep tabs on incoming client requests and relay that information to available agents in a streamlined fashion while keeping an eye on previously issued tickets to ensure no one is accidentally assigned to two separate tasks.
Streamline your customer service and your workflow by centralizing all of your projects, prioritizing the status of your tickets, and assigning tasks in a way that lets you know when things are due.
Allows helpdesk representatives to set up automated notifications when certain circumstances are satisfied. Clients can receive these notifications when their tickets are updated or helpdesk reps can receive them to remind them to reply to pending tickets.
Our application effectively delivers the best-in-class features for your every business needs