Help Desk Software

for best customer service

Handle all incoming customer tickets in a single platform with features like Ticket Management, Knowledge Base, Help Desk Automation, Advanced Reports, Contact Management, and Task Management software.





Data Centers


Global Uptime


Apps Just $14.99

Manage All Customer Requests in Single Platform

 Increase overall productivity by  effectively managing your tickets and distributing tasks.

Powerful Features

Limitless Possibilities. What will you do for your business?

Ticket Management

Ticket Management

Resolve Support Tickets Faster

Handle customer service tickets efficiently to better serve your consumers and  Increase productivity by dealing with large numbers of requests with ease.

Knowledge Base

Knowledge Base

Self-Service Library

With our knowledge base software, you can create, design, and manage material like  manuals, instructions and more, allowing users to help themselves without having to raise a ticket.

Helpdesk Automation

Helpdesk Automation

Automate Help Desk Ticketing

 Help desk automation helps customer service agents  to quickly fix customer difficulties, send and receive automatic notifications, assign and escalate complaints, collect customer feedback. 

Advanced Reports

Advanced Reports

Make Data-Driven Decisions

Create reports in just a few clicks to see how your support team is doing and to get a complete picture of their operations.

Contact Management

Contact Management

Organize Your Contacts in One Place

Keep all of your contacts' information in one location. Our flexible method of tracking, organising, maintaining, and updating contacts makes the task of managing contacts simple and painless for you.

Task Management

Task Management

Track Down What's Important and Get it Done

Manage your daily tasks and ensure that the most critical jobs are completed first, regardless of how busy you are.


What is HelpDesk Software?

Help desk software can help in performing the following processes: Allows an omnichannel service - It means you can choose the channels that fit your customer needs. These include live chat, phone support, texting, email. Handle customer queries and issues in a systematic method - This can be done from listening to the customer query, managing and organizing to resolution and reporting. Learn more about Help Desk Software

Remarkable Features at Your Fingertips

Our application effectively delivers the best-in-class features for your every business needs

Our customers are our biggest fans

Learn why thousands of businesses use 500apps

Register now and see how 500apps can help run your business like the Fortune 500

Register for Webinar
webinar img