Help your customer service staff prioritise, categorise, assign, and manage agents with real-time tracking of tickets received, increasing their productivity without sacrificing time and effort.
View, Track and Update Tickets Effortlessly with Ticket Management
With Support.cc, you can be sure that your customer service team will be able to handle all your tickets with ease. The software is reliable and easy to use, so you can focus on your business goals and leave the ticket management to us.
Powerful Features
Limitless Possibilities. What will you do for your business?
Categorize Tickets
Sort the tickets into categories based on their current status to determine which are brand-new, open, active, and finished.
Prioritize Tickets
Make sure that you are as productive as possible by assigning tasks with high, medium, or low priority statuses. This will help you keep things updated and organized.
Assign and Manage Agents
Manage and monitor an agent's progress on all of their assignments from one location.
A customer service ticketing sofwareis a computerised system that allows customer care agents to monitor and handle questions and complaints from customers. Client service professionals may use this technique to generate tickets for customer enquiries, manage their progress, and allocate the enquiry to a particular agent.
Remarkable Features at Your Fingertips
Our application effectively delivers the best-in-class features for your every business needs
500apps is exciting for companies that focus on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done
Ronald Kluger
CEO at KPSYNCLAB
We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
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CPO at uQualio
My chat rep (Safin) was super helpful and got my issues resolved immediately! I'm looking forward to getting my business started with 500apps!
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Awesome customer service. Vicky is very helpful. Can explain and help me to troubleshoot my current issues. Thank you so much.
Claire
"SMBs' ultimate choice" - It was packed with features that addressed every need an organization could have. A wide variety of management functions are available, including human
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Max
Program Manager at Keystone
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Consultant at JB Group
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