to control and monitor help requests
Control all customer tickets and organise the management of all support requests so that you can manage all of your tickets in one location.
Apps Just $14.99
Top 10 reasons why your business should use Support.cc and 50+ other apps from 500apps
Manage all your support tickets in one place
Provide multi-channel support via email, chat, call, knowledge base and social media
Create automation rules for faster resolutions and routing
Get a 360-degree view of customer data with CRM integrations
Enable self-support for your customers through brandable knowledge base
Organize tickets and follow-up on them using built-in task management
Integrate with built-in NinjaChat (live-chat software) and BotUp (AI Chatbot)
Generate customer service reports to identify areas of improvement
Unbelievable pricing - the lowest you will ever find
Everything your business needs - 50 apps, 24/5 support and 99.95% uptime
Manage and handle all of your customers' inquiries effectively in one location.
Limitless Possibilities. What will you do for your business?
Order to stay in touch with customers and help them receive better service and support, customer service requests are managed by converting emails into tickets and then tracking the tickets from beginning to end.
Track a ticket's progress and prioritise them using our ticketing tool, change a ticket's current state from open to closed or from assigned to solved.
With our ticketing tool, you can easily classify tickets into spam, trash, and blocklist unwanted junk tickets.
Our application effectively delivers the best-in-class features for your every business needs
Help Desk Software
Delight your customers with multi-channel Help Desk Software - email ticketing, social answers, phone conversations, task management, smart bots is an easy start.
Control and manage all customer tickets and support requests in an orderly manner, enabling you to handle all tickets from a single location.
Service Desk Software
Manage and monitor service requests from beginning to end. Enhance customer service by monitoring the status of each request and offering appropriate direction.
500apps is exciting for companies that focus on task and project monitoring for increased productivity. Looks great! It also has all apps in the same place, and we can use them in one go! Well done
CEO at KPSYNCLAB
We are using 500apps for consolidated business growth. All the apps are very handy as we have the best customer success consultants working together with our Sales Director.
Christian Bjerre Nielsen
CPO at uQualio
My chat rep (Safin) was super helpful and got my issues resolved immediately! I'm looking forward to getting my business started with 500apps!
Awesome customer service. Vicky is very helpful. Can explain and help me to troubleshoot my current issues. Thank you so much.
"SMBs' ultimate choice" - It was packed with features that addressed every need an organization could have. A wide variety of management functions are available, including human resource management, product management, time management, knowledge management, and client management.
UE (Small-Business User)
"Budget Friendly All-in-One Suite" - Our business has benefited from 500apps' ability to keep track of everything that is relevant. From managing customers and leads to keeping track of our customers.
Tejas (Mid-Market Consultant)
"Una Suite Perfecta para pequeños y medianos empresas" - Lo que mas me gusta es que puedes tener integrado, diferentes herramientas, tanto de productividad, marketing y ventas puedes gestionar así como diferentes herramientas que te ayudan a venta online, como el desarrollador de sitios web, o la optimizacion SEO a través de la aplicaciÃ³n Ninja SEO.
Cosmetics Marketing Administrator
Business owners can use 500apps to get accurate, timely data that can help them make decisions better. 500apps aggregates the most accurate data and connects you with decision-makers and their confidants with ease.
Owner at Stonegye.digital
Program Manager at Keystone
Consultant at JB Group
It is a great platform where I can manage everything regarding my business and customers. 500apps basically solved many problems of mine regarding managing inventory from different vendors, billing customers, sending emails to customers, and managing help desks for customers. I can manage my whole business with 500apps because it provides all the tools I need.
Assistant Manager at Quality CARE India Limited